In order to have your 2FA manually reset, you will need to upload an Authorisation photo.
Your Authorisation photo should look like the example below and include yourself, the photo ID used to verify your account and a handwritten authorisation statement.
Photo Requirements
Your face and head must be clearly visible (i.e. no hats)
Ensure you are not obstructing any part of your face
Hold up your photo ID along with your handwritten authorisation statement ensuring your hands and arms are clearly visible
The handwritten authorisation statement must be legible and include the below information
"My name is [Your Full Name] and I would like to reset my CoinSpot 2FA. [Your Signature] [Todays Date]"
Example Photo
Upload your Photo
Upload a file or Drag and Drop
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By clicking this button I confirm that I am authorised to provide the personal details presented and I consent to my information being checked with the document issuer or official record holder via third party systems for the purpose of confirming my identity.
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